PRIVACY POLICY
Last updated: 10/18/26
Refined Wellness ("we," "us," "I"), operated by Randi Welch, LCPC, LCADC, respects your privacy. This policy explains what information this website collects and how it's used.
Important: This policy covers information collected through this website only. Information you share as a therapy client is protected separately under HIPAA and Maryland law and is described in the Notice of Privacy Practices provided at intake.
Information I collect
Information you give me:
When you use the contact form, request a consultation, or email me: your name, email address, phone number, and anything you choose to include in your message.
When you subscribe to my newsletter: your name and email address
Information collected automatically:
I use Google Analytics to understand how visitors use the site. It collects information such as your approximate location, device and browser type, pages viewed, and time on site. It uses cookies and similar technologies. You can learn more at policies.google.com/technologies/partner-sites and opt out with the Google Analytics Opt-out Browser Add-on.
Cookies set by Squarespace and by embedded content such as Google Maps.
How I use information
To respond to your inquiries and schedule consultations
To send newsletters or updates you've asked for
To improve the website and understand what visitors find useful
To keep the site secure and meet legal obligations
What I don't do
I do not sell your personal information. I do not use website visitor information for advertising.
Who I share information with
Only service providers who help operate the site and my practice, such as Squarespace, Gmail, Calendly, Therapy Notes and Google Analytics, or when required by law.
Contact form and email: please be careful
Website forms and regular email are not guaranteed to be secure. Please don't include sensitive health details. If you become a client, you'll be given a secure way to communicate.
Cookies
You can block or delete cookies in your browser settings. Some site features may not work properly if you do.
Data retention and your choices
I keep website inquiries only as long as needed to respond and for reasonable record-keeping. You may ask me to correct or delete your website information, or to remove you from my email list, by contacting me below. You can unsubscribe from emails at any time using the link in each message.
Children
This website is not directed to children under 13, and I do not knowingly collect their information.
Security
I take reasonable steps to protect information, but no website or transmission method is completely secure.
Changes
I may update this policy and will change the "Last updated" date when I do.
Contact
Randi Welch, LCPC, LCADC
address: 149 Log Canoe Cir
Stevensville, MD 21666
phone: (410)-306-5103
email: randi@refinedwellness.co